Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, shipping address, phone number, and payment information when placing orders or booking workshops. We also collect usage data through cookies and analytics tools, including IP addresses, browser type, pages visited, and time spent on the Site.

2. How We Use Your Information

We use your information to process orders and workshop bookings, communicate with you about your purchases and inquiries, send newsletters and marketing communications (with your consent), improve our Site and services, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist with payment processing, shipping, email delivery, and analytics. These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.

4. Cookies

Our Site uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. You may disable cookies through your browser settings, though some features of the Site may not function properly without them.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmission. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Order data is retained for a minimum of 3 years for tax and regulatory compliance.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may unsubscribe from marketing emails at any time using the link in any email or by contacting us. To exercise your rights, email [email protected].

8. Children's Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this Policy regularly.

10. Contact

For privacy-related inquiries, contact us at [email protected] or visit our Contact page.